Platform
Every order, findable, every refund, defensible.
Filter with a real query bar, save the views your team reuses, and run refunds and cancellations through a ledger with permission gates. Line items, payment intents, and passes are one click apart.
Sound familiar?
Find-the-order archaeology
A buyer on the phone, three systems open, no answer. A hybrid query bar with presets finds the order while they finish their sentence.
Refunds on the honor system
Anyone with admin access refunding anything is how ledgers stop matching. Refunds here are permission-gated, reasoned, and guarded against over-refunding.
The same filters every morning
Yesterday's sales, this weekend's events, refund queue. Saved views, personal or shared with the workspace, end the daily rebuild.
Box-office-grade order tools
01A real query barStructured filters with quick presets, status, event, date, buyer, combinable without exports.
02Saved viewsPin a filtered, sorted table as a view, just for you or shared with the whole workspace.
03The full order pictureLine items, payment intent summary, admission passes, and sold seats on one detail page.
04Refunds & cancellationsFull and partial refunds with statuses and reasons; cancellations revoke passes and settle through provider webhooks.
05Permission-gated actionsThe refund permission is its own grant. Reading orders and moving money are different powers.
06Per-event order listsDrill from the workspace table into per-event and per-session order views when you're working a show.
From question to resolution
- 01Query itType the buyer, filter the event. Presets cover the common hunts.
- 02Open the orderLines, payments, passes, and seats in one place.
- 03Act with a reasonRefund fully or partially, or cancel, each action permission-gated.
- 04Let the ledger settleProvider webhooks confirm the money; the audit trail keeps the why.
Work a real order queue
Filters, saved views, and refunds, live in the demo.