All features
Every capability, one platform
Fifty-one features across Platform, Canvas, and Studio: explore the full surface of Seatmap, from real-time seat selection to white-label embedding.
Platform
Operations, sales, and growth: the admin backbone for events, orders, and audiences.
Real-time selectionLive seat availability over Redis and socket deltas. No double-sells under load.Inventory & pricingSeats, zones, GA capacity, layered price categories, and campaign rule sets on one model.Checkout & ordersCart, holds, Temporal purchase saga, and seat DB reservation at checkout.Swappable providersAuth, payment, storage, and email providers change without core rewrites. Bring your own SSO.Cloud SDK & embedAPI-key sessions, iframe embed, and signed webhooks when you keep your own storefront.Gate & admissionMobile terminal for scan-in and box office. Check-in API with idempotent admission.Event managementCreate events and bookable sessions, then move from draft to published with a guided checklist. Every event type runs on the same generic model.Scheduling & slotsFixed dates, date-TBD announcements, or recurring bookable slots with exception days. One scheduler fits matches, shows, and appointments.Venue managementDefine venues once and reuse their charts across every event. Readiness checks validate a venue before it goes on sale.Price bandsNamed price bands per event with currency-aware amounts. Override per session and preview the resolved price buyers see.Campaigns & promo codesTimed discount campaigns with a visual rule builder: buyer tags, age, time windows, cart rules, coupons. Stacking policies keep margins safe.Inventory overridesBlock or reopen individual seats and override zone capacities per event, without touching the master chart.Sold-seat resolutionChart changed after sales? Get an impact report of affected sold seats and resolve each fate, individually or in bulk.OrdersEvery order across the workspace, per event or per session, with payment status, line items, and sold-seat detail.Members & segmentsRegistered buyers with tags for segmentation. Tags feed campaign rules and lifecycle messaging.Real-time holdsSeats lock the moment a buyer selects them, per seat or per cart, with configurable timeouts. Hot-event routing absorbs onsale spikes.Marketing journeysAutomated lifecycle messaging with triggers, goals, and a visual step editor. Audiences, templates, and broadcasts included.Sox AI copilotAn AI copilot inside the dashboard: ask for order summaries, generate promos, or let it guide you through event creation.Team & roles (RBAC)Invite staff by email and grant exactly the access they need with 27 granular permissions and custom roles.Audit logEvery admin action recorded with actor, resource, and deep links. Workspace and cross-workspace platform views.Enterprise authSAML SSO, OIDC, SCIM provisioning, and MFA (TOTP, SMS, email). Map IdP groups straight to workspace roles.Workflows & webhooksDurable automation flows and outbound webhooks for session held, released, and order completed. Full delivery history.IntegrationsConnect your own payment, email, storage, AI, and auth providers with guided setup. Route payments across providers by rule.API keys & Cloud SDKProgrammatic credentials, embed snippets, and signed webhooks when you keep your own storefront.Multi-tenant operationsWorkspaces with full data isolation on one deployment. Tenant-level currencies, locales, event types, and licensing.Seatmap themesDesign seatmap themes with per-state seat colors. Set a workspace default and override per event.
Canvas
The embeddable seatmap renderer: selection, zoom, theming, and performance at scale.
Seat map authoringStudio publishes the canonical chart; Canvas renders and selects seats on web and mobile.Three-level zoomBuyers glide from venue overview to block to their exact seat with animated drill-down. The signature Seatmap interaction.Multi-floor venuesUp to nine floors with a floor elevator and an all-floors picking view. Theatres, cruises, and arenas in one chart.Seat selectionClick-to-select with sold, held, and selected states, plus whole-object booking for GA areas and booths.Rich chart objectsSections, GA areas, tables, booths, icons, text, and focal points: the map shows the venue as it really is.Zones & price displayGroup sections into pricing zones with data-driven colors and zoom-to-zone framing.Background imagesFloor plans, pitch photos, or branding under the seats, clipped to block shapes with fit and opacity controls.ThemingLight and dark palettes, custom seat shapes, and granular style overrides for every element on the map.Framework wrappersReact, Vue, Next.js (RSC + ISR), Angular, or vanilla JS. First-class packages, not afterthoughts.Events & APIAround thirty typed events and a programmatic API for zoom, floors, data, and selection. Wire it into any checkout flow.Performance at scaleSmooth rendering into the thousands of seats with D3 SVG, block-based updates, and a ~166 KB bundle.Data parsersBring your own venue JSON or ingest foreign formats with pluggable parsers. Pretix is supported out of the box.Self-hosted, no per-seat feesMIT-licensed renderer running on your infrastructure. The open-source alternative to per-seat SaaS pricing.
Studio
The chart editor: draw, label, price, and publish venue layouts without code.
Drawing toolsDraw single, segmented, or whole blocks of rows in one gesture. Auto-fill seats into any section shape.Tables, GA & boothsRound and rectangular tables, booth boxes, and general-admission areas with capacity and book-as-a-whole rules.Sections, floors & zonesModel simple halls, multi-floor venues, or zoned stadiums. Sections nest their own sub-charts.Numbering & labelingSimple, odd/even, or theatre-style split numbering, Roman numerals, prefixes, and display labels.Price & status assignmentAssign price bands and seat status without touching geometry: the assignment-only mode for event-day operations.EntrancesCatalog gates and doors, then assign them to sections, rows, tables, or individual seats.Accessibility modelingWheelchair spaces, companion seats, restricted view, and more ride along in the chart data end to end.AI floor-plan scanning (Beta)Beta: upload a venue floor-plan image and let our vision pipeline draft the seat layout automatically.Live preview & 3DPreview renders with the real buyer-facing runtime, plus a 3D projection to check sightlines and seat picking.Embed & exportCopy a script or iframe snippet, or export Studio and Canvas JSON with built-in validation.White-label embeddingEvery tool, panel, and action is flaggable, with your logo and theme. Embed anything from the full editor to a locked pricing view.Editor experienceFifty-step undo, alignment guides, keyboard-first tools, and autosave. Professionals fly through chart work.
See the features in action
Spin up a demo workspace and try the full feature set on your own venue.